Customer Service Supervisor

I have been with Bausman & Company since 1996. My responsibilities include overseeing the customer service department along with releasing orders, follow-up on orders in the drawing stage, monthly reports, and the accuracy of all orders put into production. I have had the opportunity to visit some of the showrooms that represent our line in different parts of the country including our showroom at the High Point market. Dealing with our customers in person was not only very educational, but it has also helped me clearly understand our customers' needs. I have had the privilege of working with wonderful trained professionals throughout the years, and I have also made great friends.